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Media Database Paul Greenberg

Paul Greenberg
pgreenbe

21113 followers

All things customer-facing; author, consultant, speaker. Loves family, friends, all animals and, of course, the NY Yankees

Topics
analysts, crm, crm influencers, customer experience, customer service, influencers, scrm, social crm, social leaders, social media
Recent articles
Facebook - #FAIL in Customer Service - Bad Process, BAD Process
Dec 18, 2022
zdnet.com
Scott’s review of Four Fish: The Future of the Last Wild Food
Nov 13, 2022
goodreads.com
Era of The Social Customer 2010.
Nov 11, 2022
slideshare.net
Enterprise 2.0 & Social CRM: Together At Last
Nov 11, 2022
slideshare.net
What The Hell Is Crm 2 2008
Nov 11, 2022
slideshare.net
Verint Engage22 and the opportunity to evolve CX through employee engagement
Aug 01, 2022
mycustomer.com
Why we need a new way to look at CX technologies: The ExTech market
Jul 14, 2022
mycustomer.com
SAP Sapphire 2022: Strong on sustainability - but CX is sidelined once more
May 12, 2022
mycustomer.com
Jack Cheng’s review of Goodbye Phone, Hello World: 65 Ways to Disconnect from Tech and Reconnect to Joy
May 01, 2022
goodreads.com
AND THE WINNERS OF THE CRM WATCHLIST 2022 ARE... | ZDNet
Feb 28, 2022
zdnet.com

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