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Media Database Rob Markey

Rob Markey
rgmarkey

3386 followers

New York

Bain Partner. Customer and employee loyalty expert. Author. Customer Value. Podcast: https://t.co/yDVzsodJJE

Topics
business, customer experience, customer service, cx, marketing
Recent articles
The Simple Metric That's Taking Over Big Business
Aug 04, 2020
bain.com
Are You Undervaluing Your Customers?
Dec 16, 2019
hbr.org
Make It Easier for Happy Customers to Buy More
Oct 19, 2016
hbr.org
Run B2B Sales on Data, Not Hunches
Sep 12, 2016
hbr.org
The Dangers of Linking Pay to Customer Feedback
Sep 08, 2011
hbr.org

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