access:free, detroit media, finance, journalists, media, news, personal finance, reporters, ssts:money:personal-finance:susan-tompor, sstsn:susan tompor, tag:automotive industry, tag:business news, tag:company news, tag:consumer advocacy & protection, tag:ford motor, tag:general motors, tag:government, tag:internal revenue service, tag:money, tag:overall negative, tag:overall neutral, tag:personal finance and investing, tag:tax preparation & planning, tag:taxes, tag:united auto workers, tag:work & labor issues, type:story, tag:better business bureau